Artronic 2-in-1 MagSafe Foldable Wireless Charger| for iPhone AirPods & KOMUTR Earbuds

Shipping Policy

Thank you for your interest in our products. Below you will find detailed information regarding order processing, shipping, and customs duties. Please read carefully before placing your order.

1. Order Processing Time
All orders are processed within 48 business hours (approximately 2-3 calendar days) after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping & Delivery

• Once your order has been shipped, you will receive a confirmation email containing your tracking number.
• Estimated shipping time is 8–15 days. This time frame begins after the package has been dispatched and serves as a general guideline for international delivery. Actual delivery times may vary due to customs clearance, holidays, weather conditions, or other unforeseen circumstances in the destination country.
• You may track your package at any time using the tracking number provided.

3. Shipping Costs & Duties

• Shipping Costs: Shipping fees are calculated automatically based on your shipping address and the total weight/value of your order. The exact cost will be displayed at checkout.
• Import Duties & Taxes (Key Feature): For a seamless international shopping experience, we ship all orders under DDP (Delivered Duty Paid) Incoterms. This means that all applicable import duties, taxes (including VAT), and customs fees are prepaid by us. You will NOT be required to pay any additional fees upon delivery. This ensures transparent pricing with no hidden costs.

Need More Help?
If you have any questions about shipping, please contact us at contact@artronicdesigns.com

Q1: Is this charger compatible with Samsung phones?
A1: Yes, this charger is compatible with Samsung phones that support wireless charging.

Q2: Does it charge through phone cases?
A2: Yes, it can charge through most non-metallic phone cases. For best results, we recommend using a thin case.

Q3: Does it have overcharge protection?
A3: Yes, it features built-in overcharge protection to automatically stop charging once your device's battery is full, ensuring safety.

Q4: Can it charge AirPods?
A4: Yes, it can charge Apple AirPods (with a wireless charging case) and other wireless earbuds like Komutr Earbuds.

Q5: Is it easy to carry around?
A5: Yes, its foldable design makes it compact and very portable, perfect for travel.

Q6: What does "2-in-1 charger" mean?
A6: The "2-in-1" feature allows you to charge two devices at once—for example, a phone on the wireless pad and AirPods using a cable.