Thank you for your interest in our products. Below you will find detailed information regarding order processing, shipping, and customs duties. Please read carefully before placing your order.
1. Order Processing Time All orders are processed within 48 business hours (approximately 2-3 calendar days) after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping & Delivery
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Estimated shipping time is 8–15 days. This time frame begins after the package has been dispatched and serves as a general guideline for international delivery. Actual delivery times may vary due to customs clearance, holidays, weather conditions, or other unforeseen circumstances in the destination country.
You may track your package at any time using the tracking number provided.
3. Shipping Costs & Duties
Shipping Costs: Shipping fees are calculated automatically based on your shipping address and the total weight/value of your order. The exact cost will be displayed at checkout.
Import Duties & Taxes (Key Feature): For a seamless international shopping experience, we ship all orders under DDP (Delivered Duty Paid) Incoterms. This means that all applicable import duties, taxes (including VAT), and customs fees are prepaid by us. You will NOT be required to pay any additional fees upon delivery. This ensures transparent pricing with no hidden costs.